We are hiring US Collections / Retention Executives for a leading international BPO process. This role is ideal for candidates with experience in collections or customer retention who have excellent communication and negotiation skills.

As a Collections / Retention Executive, you will interact with US-based customers to manage outstanding payments, retain customers, resolve account-related concerns, and provide effective solutions while maintaining a high level of customer satisfaction.

This is a Work From Office role based in Gurugram with a 5-day working schedule and rotational shifts. Both-side cab facility is provided for employees working in rotational shifts.